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Matrix Trade Institute is licensed under the Ohio State Board of Career Colleges and Schools Registration No. 2144, and Member of Beachwood Chamber of Commerce  Matrix Trade Institute, LLC BBB Business Review

SERVICE ADVISOR / CONCIERGE

Provide the technical understanding required
to build credibility with customers and technicians.

ASSESS YOUR ADVISORS NOW

SERVICE ADVISOR / CONCIERGE

BOOTCAMP COURSE INFO

Your service advisors will learn the technical “why” involved with every recommended maintenance, repair and upsell opportunity

Our service advisor and concierge bootcamp topics include:

  • Live role-playing
  • Objection handling
  • Customer Education
  • Closing Skills
  • Scheduling

ASSESS YOUR ADVISORS NOW

Training Schedule

Start Date Semester Time
11/2- 11/13 Winter A - Service Advisor / Concierge Technical Training Bootcamp M-F 2-5 PM
1/25/21 - 2/5/21 Winter B - Service Advisor / Concierge Technical Training Bootcamp M-F 2-5 PM
3/15/21 - 3/26/21 Spring A - Service Advisor / Concierge Technical Training Bootcamp M-F 2-5 PM
5/3/21 - 5/14/21 Spring B - Service Advisor / Concierge Technical Training Bootcamp M-F 2-5 PM
8/30/21 - 9/10/21 Fall A - Service Advisor / Concierge Technical Training Bootcamp M-F 2-5 PM
10/18/21 - 10/29/21 Fall B - Service Advisor / Concierge Technical Training Bootcamp M-F 2-5 PM

EMPLOYEE SUCCESS

Call Us Today

216-930-4225

ENROLL YOUR TECHS