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Matrix Trade Institute is licensed under the Ohio State Board of Career Colleges and Schools Registration No. 2144, and Member of Beachwood Chamber of Commerce  Matrix Trade Institute, LLC BBB Business Review

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Service Advisor and Concierge

 The technical understanding required to build credibility with customers and technicians.

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Service Advisor and Concierge

COURSE OVERVIEW

Your service advisors will learn the technical “why” involved with every recommended maintenance, repair and upsell opportunity

Our service advisor and concierge course topics include:

  • Live role-playing
  • Objection handling
  • Customer Education
  • Closing Skills
  • Scheduling

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Or call us today at 216-930-1234 to learn more about our programs for new students.

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